Use the form below anytime once you've placed your order to access real time information on the status of your order. You will also receive automatic notification via e-mail whenever the status of your order is updated as we process it from initial receipt to packing to shipment.

Please note:

1. We aim to dispatch all orders within 72 hours M-F.

2. Once your order has been dispatched from our warehouse, you will receive a package tracking number for your order that you can use to track the delivery via the courier's online system. For Australian domestic orders, visit Fastway Couriers. For international orders, visit UPS.

3. A signature is required on delivery.

4. 99% of deliveries arrive on time, but we can not guarantee an exact delivery date or time of day as once the goods have been dispatched they are in the hands of the courier. If you would like to confirm transit times from Melbourne to your delivery address, please contact us or check the relevant freight company's website for details: for Australian domestic deliveries, visit Fastway Couriers; for international deliveries, visit UPS.

5. Any worries or concerns, just contact us!